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Frequently Asked Questions
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- Frequently Asked Questions
- How does this work?
- What happens after I click the paypal button?
- What happens after I've paid?
- Can I send the file to a friend?
- How long can I access the content for?
- Who is Providing the Services?
- I've lost the url for my photo album download area?
- I can't remember my runner number from the race I ran
- Frequently Asked Questions
- If you can't
find an answer to your query within this FAQ section, please don't
hesitate to contact us directly using this link. <Top>
- How does this work?
- To purchase access to your own personal download area please
use the paypal button. Payment is taken on behalf of the Great Run organizers Nova
International by FourR's Ltd. Once payment has been received you will be returned
to the media.greatrun.org site within your personal download area, which is activated
upon payment. Clicking on any thumbnail will open a full size image which can be saved
to your pc and then used to print. Your personal download area remains active and
so you can forward the url (address at the top) to whomever you wish and we will
also email the link to whichever email address is provided for the paypal payment. <Top>
- What happens after I click the Paypal button
- A connection
is made on the Internet to our payment gateway Paypal. From here you can either log
in to your Paypal account, set one up or pay without having a Paypal account. Just pick the payment
method you want and then follow the on-screen instructions. <Top>
- What happens after I've
paid?
- Once payment has been received you will be returned
to the media.greatrun.org site within your personal download area, which is activate
upon payment. Clicking on any thumbnail will open a full size image which can be saved
to your pc and then used to print. Your personal download area remains active and
so you can forward the url (address at the top) to whomever you wish and we will
also email the link to whichever email address is provided for the paypal payment.<Top>
- Can I send the file to a
friend?
- Yes. Once payment has been received you can either send the
url at the top of the page or within the email that you receive to allow friends to
access the download area or save any of the images by clicking on the desired thumbnail
to open the image, right clicking on the image and using the "save as" link to save the
image to your pc and then mail that image to whomever you wish.<Top>
- How long can I access the photo album for?
- You can access the photo album from the time payment is taken
for a period of two years, after this time has expired we will reactive your photo
album upon receiving an email from you to this effect. Please use this link.
Please remember that you can at any point save the images from within the photo album to your PC and share these
with as many people as you want.<Top>
- Who is Providing the
Services?
- The copyright for the images within the photo album is owned
by Nova International, the organizers of the Great Runs. Payment is taken for digital
imagery by FourR's Ltd using the paypal gateway on behalf of Nova International Ltd. and
payment for physical prints is taken by Andrews Photographic Laborites on behalf of
Nova International Ltd.<Top>
- I've lost the url for my photo album download area
- Please email us using the support email with your details including
your runner number, the race and the email address used for the paypal payment.
<Top>
- I can't remember my runner
number from the race I ran
- Please use this link to access the results section where you can
search under your name.<Top>
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